Whether you’re an old friend or it’s your first stay, we can’t wait to welcome you to Ruby as we re-open our hotels.

To help you unwind with complete peace of mind, we’ve made some changes to the way we do things.

From taking extra care with cleaning and making space for social distancing, to adapting our breakfast buffet, we’re doing all we can to keep everyone healthy and happy.

We’ve also created a new Member Flex Rate for extra flexibility in these uncertain times.

So whatever your reason for hitting the city, we look forward to seeing you soon, sunshine.

Opening dates (More updates coming)

• Ruby Lotti, Hamburg – 29 May
• Ruby Coco, Dusseldorf – 15 June
• Ruby Lilly, Munich – 19 June
• Ruby Lucy, London – 15 July
• Ruby Marie, Vienna – 24 July

We take your safety seriously, so we’re being even more careful than usual with our cleaning. We’ve also made a few other changes, to help keep everyone healthy and happy.

• Spotless bedrooms – every room is deep cleaned and disinfected between guests.
• Squeaky clean shared spaces – we regularly clean and disinfect public areas throughout the day.
• Spotlight on surfaces – all touchscreens, handles and buttons are cleaned at least once an hour.
• Hand sanitiser on tap – you’ll find touch-free dispensers at the bar, at check-in and in the WCs.
• Brand new key cards – your key card will be freshly made for your stay.

• Face masks and screens – for extra peace of mind, we’ve put up screens and are wearing face masks.
• Fewer seats for extra space – sadly, that means no bar stools for now - sorry.
• Cashless and quick – we can only accept card and contactless payments at the bar.
• Fresh barista coffee at the bar – you can also pick up free tea or instant coffee in the Galley.
• Get a taste of the neighbourhood – our favourite local restaurants are now delivering their top dishes.
• Certified water quality – just the same as always.

For your safety and ours, all of our infection-control measures meet B·A·D’s Covid-19 occupational safety standard.