Tel.: +49 89 12 50 952 10
For room request of more than 9 rooms please use the group request form.
For corporate inquiries: firstname.lastname@example.org
Please inform us, which hotel the inquiry is intended for.
For event inquiries: email@example.com
For press and PR inquiries: firstname.lastname@example.org
• All rooms are for 1 to 2 persons
• All our rooms are non-smoking rooms
• Room can only be paid via credit card and not via debit card or by cash
• No extra bedding available and only a limited number of baby cribs (please inquire prior to your arrival)
• No twin beds available
• Persons under 18 years must be accompanied by an adult
• No liabililty for valuables not stowed in the room safe
• Arrival: Check-In from 3 pm. Sometimes we manage to have your room ready earlier but we cannot guarantee this. However, you can leave your things at the hotel until the room is ready of course.
• Departure: Please note that your room must be vacated until 11 am. Otherwise, we reserve the right to vacate your room, with no liabililty for damage or loss of items, and in such case will charge an additional night‘s cost as a service fee.
• No Check-Out is required, you can take your room card with you as a souvenir. We will send your invoice by email.
• Please note that there are no pets allowed at the hotels. Service and guide dogs, however, are allowed and can stay for free.
Ruby Sofie Hotel Vienna
Ruby Marie Hotel Vienna
Kaiserstraße 2-4 / Mariahilfer Straße 120
Ruby Lissi Hotel Vienna
Ruby Lilly Hotel Munich
Dachauer Straße 37
Ruby Hotels & Resorts GmbH
Corporate Office & Central Services