Contact

Ruby Hotels & Resorts GmbH
Head Office
Seidlstrasse 5
80335 Munich
Germany

Tel.:    +49 89 12 50 952 10
E-Mail: info@ruby-hotels.com

Group requests

For room request of more than 9 rooms please contact:

Tel.:    +49 89 12 50 952 10
E-Mail: groups@ruby-hotels.com

Corporate clients

For corporate inquiries: sales@ruby-hotels.com
Please inform us, which hotel the inquiry is intended for.

Events

For event inquiries: events@ruby-hotels.com

Press, Media & PR

For press and PR inquiries: ruby@stilart-pr.com

General Terms and Conditions

• All rooms are for 1 to 2 persons
• All our rooms are non-smoking rooms
• Room can only be paid via credit card and not via debit card or by cash
No extra bedding available and only a limited number of baby cribs (please inquire prior to your arrival)
No twin beds available
• Persons under 18 years must be accompanied by an adult
No liabililty for valuables not stowed in the room safe
Arrival: Check-In from 3 pm. Sometimes we manage to have your room ready earlier but we cannot guarantee this. However, you can leave your things at the hotel until the room is ready of course.
Departure: Please note that your room must be vacated until 11 am. Otherwise, we reserve the right to vacate your room, with no liabililty for damage or loss of items, and in such case will charge an additional night‘s cost as a service fee.
No Check-Out is required, you can take your room card with you as a souvenir. We will send your invoice by email.
• Please note that there are no pets allowed at the hotels. Service and guide dogs, however, are allowed and can stay for free.