27 May 2020

It's not the same without you

Whether you’re an old friend or it's your first stay - we can’t wait to welcome you to Ruby as we re-open our hotels.

To help you unwind with complete peace of mind, we’ve made some changes to the way we do things.  

From taking extra care with cleaning and making space for social distancing, to delivering breakfast directly to your room, we’re doing all we can to keep everyone healthy and happy.
We’ve also created a new Member Flex Rate for extra flexibility in these uncertain times.

Read more about all the things we're doing on-site to make the most of your stay in the current situation:



We take your safety seriously, so we’re being even more careful than usual with our cleaning. We’ve also made a few other changes, to help keep everyone healthy and happy.

  • Spotless bedrooms – every room is deep cleaned and disinfected between guests.
  • Squeaky clean shared spaces – we regularly clean and disinfect public areas throughout the day.
  • Spotlight on surfaces – all touchschreens, handles and buttons are cleaned at least once an hour.
  • Hand sanitizer on tap – you’ll find touch-free dispensers at the bar, at check-in and in the WCs.
  • Brand new key cards – your key card will be freshly made for your stay.
  • Face masks and screens – for extra peace of mind, we’ve put up screens and are wearing face masks.
  • Fewer seats for extra space – sadly, that means no bar stools for now - sorry.
  • Cashless and quick – we can only accept card and contactless payments at the bar.
  • Fresh barista coffee at the bar – you can also pick up free tea or instant coffee in the Galley.
  • Breakfast delivered to your door – tuck into our new pick-me-up breakfast in bed or on the go.
  • Get a taste of the neighbourhood – our favourite local restaurants are now delivering their top dishes.
  • Certified water quality – just the same as always.

Apart from all of this Ruby of course also meets all of B·A·D’s Covid-19 health and safety standards.



We know that plans can change at the drop of a hat, especially in the given time.
That’s why we created the new Member Flex Rate – a new, fully flexible rate for Ruby Members, with free cancellation up until the very day before your stay.

The Membership includes:

  • An exclusive Member room rate
  • Free cancellation until 24 hours before arrival
  • Free highspeed Wifi throughout the hotel

Simply log in or register when you’re booking to save on your next stay. 



Good news: We’re stilly serving our tasty breakfast treats at Ruby.

But instead of the buffet we all love, we’re delivering a delicious selection of morning favorites directly to your room. This temporary change means we can keep everyone safe and socially distanced. 

Click here to read more about our Breakfast Box.